1. Information We Collect We may collect the following types of information:
- Personal Information: Name, billing/shipping address, email address, phone number, payment information (processed securely via third-party providers).
- Order Information: Details about products purchased, order history.
- Technical Information: IP address, browser type, device information, pages visited, time/date of access (via cookies, analytics tools).
- Communication Information: Emails or messages you send to us.
2. How We Collect Information
- Directly from you (when placing orders, creating accounts, contacting support).
- Automatically (cookies, web beacons, analytics from Shopify and tools like Google Analytics).
- From third parties (payment processors, shipping carriers like UPS/FedEx).
3. How We Use Your Information
- To process and fulfill orders, including shipping and delivery.
- To communicate about your order, send receipts, updates, or respond to inquiries.
- To improve our Site, products, and customer service.
- For marketing (with your consent, e.g., newsletters).
- To prevent fraud and comply with legal obligations.
4. Sharing Your Information We share information with:
- Service providers (Shopify, payment processors like Stripe/PayPal, shipping carriers).
- As required by law, or to protect our rights. We do not sell your personal information.
5. Data Security We use reasonable measures (encryption, secure servers) to protect your data. However, no transmission is 100% secure.
6. Your Rights You may request access, correction, or deletion of your personal information by emailing info@riendeaucorevia.com. We comply with applicable laws (e.g., CCPA for California residents).
7. Cookies and Tracking We use cookies for functionality and analytics. You can manage preferences via your browser.
8. Children’s Privacy Our Site is not directed to children under 13. We do not knowingly collect data from children.
9. Changes to This Policy We may update this policy. Changes will be posted here with the updated effective date.
10. Contact Us For questions: RIENDEAU COREVIA LLC 509 Marion St, Des Moines, IA 50315 Phone: (803) 599-8816 Email: info@riendeaucorevia.com